the ladies are great. you feel more like family than clients. they are knowledgeable and sensitive. I am also vision impaired and they are very patient with me. i am so glad i saw the ad on tb and contacted Willowby two years ago.

Excellent service and joy to work with. They also served starbucks brewed coffee and crackers!

I have had a number of visits. At Willoughby Hearing and have found the staff. To be extremely knowledgeable patient and helpful. I would recommend them to anyone who has a hearing problem.

In general. I am satisfied with the service provided. My concern is that I rarely see the same technician. The high rate of turnover does little to cultivate a relationship or generate confidence. I have praise for the technician on my last two appointments(same technician).

The girl that sits upfront at the desk is so funny friendly and alright