Today Thursday: 9:00 AM – 5:00 PM
975 Market St NE, Salem, OR 97301

Our Staff

Tiffany Egli, HIS

Tiffany Egli, HIS

Hearing Instrument Specialist

Tiffany received her Bachelors of Science degree in Speech and Hearing Sciences from Portland State University. What she learned while earning her degree fueled her passion for wanting to help people communicate better. She is now a licensed Hearing Instrument Specialist in the State of Oregon. She specializes in complete hearing evaluations, aural rehabilitation, and hearing instrument fitting. Her favorite part of her job is educating her patients on how hearing devices can help improve not only their lives, but the lives of their family and friends. She feels honored knowing that her efforts have a positive impact on her patient’s daily lives.

Brittanie Heimer

Brittanie Heimer

NW Regional Admin. Manager

Brittanie has worked in the hearing industry since 2012. She enjoys connecting with seniors and helping people hear better. Prior to working in hearing care, she worked for 6 years as an In-Home Care Provider for elderly and disabled individuals. Brittanie graduated from North Salem High School in 2006 and has lived in Salem for 13 years with her spouse. She enjoys reading, watching films and going on hiking adventures with her daughter. As she loves to travel, one of her dreams is to go on a mission overseas with the Starkey Hearing Foundation to spread the joy of hearing!

Carrie James

Carrie James

Patient Services Coordinator

I started with NewSound in June 2017. I have been working in the medical office setting for over 8 years including an Ear, Nose and Throat specialty office. I enjoy working with patients as well as making them feel comfortable and well taken care of. I spend a lot of free time with family and friends watching movies, trying out new restaurants, family dinners and reading.

Customer Reviews

the ladies are great. you feel more like family than clients. they are knowledgeable and sensitive. I am also vision impaired and they are very patient with me. i am so glad i saw the ad on tb and contacted Willowby two years ago.

joshua Wyckoff, on Google

Excellent service and joy to work with. They also served starbucks brewed coffee and crackers!

Jen Prach, on Google

I have had a number of visits. At Willoughby Hearing and have found the staff. To be extremely knowledgeable patient and helpful. I would recommend them to anyone who has a hearing problem.

Russell Cox, on Google

The girl that sits upfront at the desk is so funny friendly and alright

Pam Jeffery, on Google

In general. I am satisfied with the service provided. My concern is that I rarely see the same technician. The high rate of turnover does little to cultivate a relationship or generate confidence. I have praise for the technician on my last two appointments(same technician).

Robert Thorp, on Google

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