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"comment": "Thank you, Rebecca! We're glad to hear you found our staff welcoming and friendly. Your support means a lot to us!",
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"comment": "Thank you, Carmen! We're glad to hear that Cynthia was able to assist you effectively and provide quick service. Your feedback is truly appreciated!",
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"comment": "Thank you, William and Marilyn! We're glad you found our team friendly and knowledgeable, and that you appreciated the technology we use. Your feedback means a lot to us!",
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"comment": "Thank you, Kristig63, for sharing your experience! We're glad to hear that Tiffany made your first visit so informative and comfortable. It's wonderful to know your husband has been pleased with our services as well. We appreciate your trust in us!",
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"comment": "This was my first time going Willoughby\u2019s. I\u2019d never had my hearing tested before so I didn\u2019t know what to expect. Tiffany was great and very thorough. She explained everything and answered all my questions. My husband has been using them for years and has always been pleased with them.",
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"comment": "Thank you, Kathy! We're glad you had a great experience and appreciate your kind words about Cynthia. Your feedback means a lot to us!",
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"comment": "Thank you, Susan! We're glad to hear you had a positive experience with Cynthia and appreciate your recommendation of Willoughby Hearing.",
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"comment": "Thank you, Diane! We're glad to hear that Cynthia provided you with such helpful and efficient service. We appreciate your feedback and look forward to seeing you again!",
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"comment": "Thank you, Billie! We're glad to hear that Cynthia provided you with such exceptional service and quickly resolved your issue. Your feedback means a lot to us!",
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"comment": "Thank you, Becky, for your kind words! We're glad to hear that our team's knowledge and friendliness made a positive impact during your experience with us. Your support means a lot!",
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"comment": "Thank you, Teresa! We're glad to hear you had a great experience and found our team thorough and knowledgeable. Your feedback means a lot to us!",
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"comment": "Thank you, Sharon, for your kind words! We're glad you found our service helpful and knowledgeable!",
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"comment": "Thank you, Judy! We're glad to hear you found our service timely, efficient, and helpful. Your feedback means a lot to us!",
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"comment": "Sunshine, thank you for sharing your experience! We're glad Tiffany, along with our team, could assist you in finding a solution that works for you. Your gratitude means a lot to us, and we're here to support you anytime.",
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"comment": "We appreciate your feedback and are glad we could assist you during your visit. Thank you for your understanding, and we look forward to helping you again if needed.",
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"comment": "Thank you for your 5-Star review, Patrick Allaire!",
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"comment": "Thank you for your 5 Star Review Jennifer!",
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"comment": "We love this place. Very comfortable and the young lady who helps us everytime we've been there is great. I can't remember her name but she's awesome. I highly recommend this place",
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"comment": "Thank you, Cheryl! We're glad to hear you love Willoughby Hearing. Your kind words mean a lot to us!",
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"comment": "Thank you for your 5 Star Review Cathy!",
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"comment": "Very pleasant visit.",
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"comment": "Thank you for your 5 Star Rating David!",
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"comment": "Called first to see if wiloughby hearing had the wax filters. She was very cordial and said she did and I said I would be right over. When I got there she had them waiting and thanked me for being a customer.",
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"comment": "Thank you for your 5-Star review, Feral Maraud!",
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"comment": "ANYWHERE within the Portland Metro and Salem areas that I have traveled, I have specificly sought out Willoughby Hearing for my GoTo hearing-aid support service. They have yet to let me down or disappoint me with their services.\nHigh Praise? Because they've Earned it!\nHad they done anything else, I would have said so. And refused to do any more business with them.\nWilloughby Hearing? Keep up your good work. You've done Well.",
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"comment": "Thank you for your 5 Star Review Sophie!",
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"comment": "Annette, thank you for your 5 Star Rating!",
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"comment": "Thank you for your 5-Star review, Bea Vidrine!",
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"comment": "Excellent service always helpful and willing to accommodate their customer individual needs",
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"comment": "Thank you, Linda! We're glad to hear Cynthia and Tiffany provided you with friendly and helpful service. Your support means a lot to us!",
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"comment": "Cynthia was friendly\/helpful getting me checked in. Tiffany , as always, was very helpful as well as checking and cleaning my hearing aids",
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"comment": "Thank you for your 5-Star review, Steve Rickman!",
"updateTime": "2023-01-24T23:02:19.000942Z"
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"comment": "They took extra time and care with my dad to get us back on track so he will be able to hear again!!",
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"comment": "Thank you for your review, Mike!",
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"comment": "Thank you for your review, Russell!",
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"comment": "Thank you for your review and recommendation, Robert!",
"updateTime": "2020-12-07T15:17:41.575563Z"
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"reviewReply": {
"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-02-05T23:13:52.601460Z"
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"comment": "Thank you for taking the time to leave us a review!",
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"comment": "Excellent service and joy to work with. They also served starbucks brewed coffee and crackers!",
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"reviewReply": {
"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-01-21T22:22:51.124774Z"
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"comment": "the ladies are great. you feel more like family than clients. they are knowledgeable and sensitive. I am also vision impaired and they are very patient with me. i am so glad i saw the ad on tb and contacted Willowby two years ago.",
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"displayName": "Pam Jeffery"
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"reviewReply": {
"comment": "Thank you, Pam!",
"updateTime": "2019-01-28T21:08:16.373041Z"
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"comment": "The girl that sits upfront at the desk is so funny friendly and alright",
"createTime": "2019-01-23T00:26:58.017254Z",
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"displayName": "Russell Cox"
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"reviewReply": {
"comment": "Thank you, Russell!",
"updateTime": "2018-09-24T15:44:31.874872Z"
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"comment": "I have had a number of visits. At Willoughby Hearing and have found the staff. To be extremely knowledgeable patient and helpful. I would recommend them to anyone who has a hearing problem.",
"createTime": "2018-09-23T04:28:24.300216Z",
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"displayName": "Eva Corbin"
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"reviewReply": {
"comment": "Thank you for your 5-star review, Eva! ",
"updateTime": "2024-02-16T22:28:18.727734Z"
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"comment": "Great staff",
"createTime": "2017-04-26T04:39:40.246Z",
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"comment": "In general. I am satisfied with the service provided. My concern is that I rarely see the same technician. The high rate of turnover does little to cultivate a relationship or generate confidence. I have praise for the technician on my last two appointments(same technician).",
"createTime": "2017-03-23T21:04:45.455Z",
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"comment": "Personable and efficient staff. I enjoyed the new technology. Hearing aids provided better sound than they had since I acquired them.",
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"displayName": "Pauline M Elliott"
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"reviewReply": {
"comment": "Thank you Pauline!",
"updateTime": "2017-02-22T14:08:12.190Z"
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"comment": "They do a great job for what a person needs.",
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]
The staff are welcoming and friendly...
Rebecca Blodgett, on Google(Translated by Google) Cinthia was very efficient and helped me with my joint problem. She was quick and gave me alternatives; the service was fast. (Original) Cinthia fue muy eficiente y me ayudo con mi problema con mis articulates, fue rápida y me dio alternativas, fue rápida la atención
Carmen Sosa, on GoogleMy experience was great! It was the cost that was a big shock!!!
Virginia Scitern, on GoogleFriendly, competent, knowledgeable with amazing technology!
Marilyn Brooks, on GoogleThis was my first time going Willoughby’s. I’d never had my hearing tested before so I didn’t know what to expect. Tiffany was great and very thorough. She explained everything and answered all my questions. My husband has been using them for years and has always been pleased with them.
kristig63, on GoogleIt was a great experience. Receptionist was very knowledgeable about pictures on wall and getting paperwork done for provider who did the test. We all thank you 😊
Kathy Bass, on GoogleCynthia is very caring and nice. She is very detailed in cleaning my mom’s hearing aids. I recommend Willoughby Hearing.
Susan Vaughn, on GoogleCynthia is polite, efficient, and helpful. She fully explains the process, and was kind about reviewing how I change the filters at home. I was in and out quickly.
Diane Waters, on GoogleTiffany was so kind, and she more than met my expectations this morning when my hearing aids were dead. Tiffany was super kind and so efficient and quick and just solve my problem in second
Billie Labonte, on GoogleIn the 18 months since purchasing hearing aids at Willoughby, the small staff has consistently been knowledgeable, friendly, accessible, and patient.
Becky Hickox, on GoogleGreat experience! Very thorough and knowledgeable.
Teresa Vaughn, on Google
